@inbook{ecosys-harno-etal-2011,
  author = {J. Harno and K. R. R. Kumar and M. V. J. Heikkinen and M. Kind and T. Monath and D. {Von Hugo}},
  title = {Strategic scenarios for fixed-mobile convergence: an integrated operator case},
  booktitle = {Recent Advances in Broadband Integrated Network Operations and Services Management},
  year = {2011},
  url = {http://www.igi-global.com/bookstore/chapter.aspx?titleid=54009},
  pages = {160-179},
  note = {},
}